Implement message preview feature for support tickets
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- Added a new property `MessagePreview` to the `TicketSummaryDto` to display the truncated first message of a ticket.
- Updated the `TicketMapping` class to retrieve the first message for each ticket and truncate it for preview purposes.
- Modified the `SupportTicketList` and `AdminSupportPage` components to conditionally render the message preview in the ticket list, enhancing user experience by providing context at a glance.
This commit is contained in:
Leonid Pershin
2026-07-14 07:47:57 +03:00
parent d26723dce0
commit 9a6540a266
6 changed files with 115 additions and 5 deletions
@@ -0,0 +1,84 @@
using NSubstitute;
using PnvPanel.Application.Common.Interfaces;
using PnvPanel.Application.Support;
using PnvPanel.Application.Support.ListMyTickets;
using PnvPanel.Application.Tests.TestSupport;
using PnvPanel.Domain.Support;
using Xunit;
namespace PnvPanel.Application.Tests.Support;
public class ListMyTicketsQueryHandlerTests
{
private readonly IIdentityService _identityService = Substitute.For<IIdentityService>();
[Fact]
public async Task Handle_ReturnsFirstMessageAsPreview_NotLastComment()
{
using var dbContext = InMemoryDbContextFactory.Create();
var userId = Guid.NewGuid();
var ticket = SupportTicket.CreateBugReport(userId);
dbContext.SupportTickets.Add(ticket);
var firstComment = TicketComment.Create(ticket.Id, userId, "исходное сообщение о баге");
dbContext.TicketComments.Add(firstComment);
await dbContext.SaveChangesAsync(CancellationToken.None);
// Гарантируем, что второй комментарий получит более поздний CreatedAt (UtcNow может
// совпасть при быстром последовательном создании без явного clock-абстрагирования).
await Task.Delay(5, CancellationToken.None);
var replyComment = TicketComment.Create(
ticket.Id,
userId,
"более поздний ответ администратора"
);
dbContext.TicketComments.Add(replyComment);
await dbContext.SaveChangesAsync(CancellationToken.None);
_identityService
.GetUserNamesAsync(Arg.Any<IReadOnlyCollection<Guid>>(), Arg.Any<CancellationToken>())
.Returns(new Dictionary<Guid, string> { [userId] = "alice" });
var currentUser = FakeCurrentUser.Authenticated(userId, "alice");
var handler = new ListMyTicketsQueryHandler(dbContext, _identityService, currentUser);
var result = await handler.Handle(
new ListMyTicketsQuery(TypeFilter: null, StatusFilter: null, Page: 1, PageSize: 20),
CancellationToken.None
);
Assert.True(result.IsSuccess);
var summary = Assert.Single(result.Value.Items);
Assert.Equal("исходное сообщение о баге", summary.MessagePreview);
}
[Fact]
public async Task Handle_TruncatesLongMessagePreview()
{
using var dbContext = InMemoryDbContextFactory.Create();
var userId = Guid.NewGuid();
var ticket = SupportTicket.CreateBugReport(userId);
dbContext.SupportTickets.Add(ticket);
var longBody = new string('x', 250);
dbContext.TicketComments.Add(TicketComment.Create(ticket.Id, userId, longBody));
await dbContext.SaveChangesAsync(CancellationToken.None);
_identityService
.GetUserNamesAsync(Arg.Any<IReadOnlyCollection<Guid>>(), Arg.Any<CancellationToken>())
.Returns(new Dictionary<Guid, string> { [userId] = "alice" });
var currentUser = FakeCurrentUser.Authenticated(userId, "alice");
var handler = new ListMyTicketsQueryHandler(dbContext, _identityService, currentUser);
var result = await handler.Handle(
new ListMyTicketsQuery(TypeFilter: null, StatusFilter: null, Page: 1, PageSize: 20),
CancellationToken.None
);
Assert.True(result.IsSuccess);
var summary = Assert.Single(result.Value.Items);
Assert.Equal(201, summary.MessagePreview!.Length);
Assert.EndsWith("…", summary.MessagePreview);
}
}