Implement support ticket system with role request and bug report functionalities

- Introduced a new support ticket system allowing users to submit bug reports and role requests. - Implemented endpoints for creating, updating, and managing support tickets, including file attachments. - Enhanced Telegram bot integration to handle role requests directly within the bot, enabling admins to approve or reject requests without accessing the website. - Updated database schema to include support ticket entities and their relationships. - Improved API documentation to reflect new support ticket endpoints and their usage. - Added necessary localization for support ticket features in both Russian and English.
2026-07-14 06:49:05 +03:00
parent 14b64a3140
commit b5630b2685
98 changed files with 4463 additions and 6 deletions
@@ -462,6 +462,117 @@ namespace PnvPanel.Infrastructure.Persistence.Migrations
                    b.ToTable("Nodes", (string)null);
                });

+            modelBuilder.Entity("PnvPanel.Domain.Support.SupportTicket", b =>
+                {
+                    b.Property<Guid>("Id")
+                        .ValueGeneratedOnAdd()
+                        .HasColumnType("uuid");
+
+                    b.Property<DateTimeOffset>("CreatedAt")
+                        .HasColumnType("timestamp with time zone");
+
+                    b.Property<int?>("ProposedMaxConfigs")
+                        .HasColumnType("integer");
+
+                    b.Property<int?>("ProposedMaxIpLimit")
+                        .HasColumnType("integer");
+
+                    b.Property<string>("ProposedRoleName")
+                        .HasMaxLength(100)
+                        .HasColumnType("character varying(100)");
+
+                    b.Property<Guid?>("RequestedRoleId")
+                        .HasColumnType("uuid");
+
+                    b.Property<string>("Status")
+                        .IsRequired()
+                        .HasMaxLength(32)
+                        .HasColumnType("character varying(32)");
+
+                    b.Property<string>("Type")
+                        .IsRequired()
+                        .HasMaxLength(32)
+                        .HasColumnType("character varying(32)");
+
+                    b.Property<Guid>("UserId")
+                        .HasColumnType("uuid");
+
+                    b.HasKey("Id");
+
+                    b.HasIndex("Type", "Status");
+
+                    b.HasIndex("UserId", "Status");
+
+                    b.ToTable("SupportTickets", (string)null);
+                });
+
+            modelBuilder.Entity("PnvPanel.Domain.Support.TicketAttachment", b =>
+                {
+                    b.Property<Guid>("Id")
+                        .ValueGeneratedOnAdd()
+                        .HasColumnType("uuid");
+
+                    b.Property<Guid>("CommentId")
+                        .HasColumnType("uuid");
+
+                    b.Property<string>("ContentType")
+                        .IsRequired()
+                        .HasMaxLength(100)
+                        .HasColumnType("character varying(100)");
+
+                    b.Property<DateTimeOffset>("CreatedAt")
+                        .HasColumnType("timestamp with time zone");
+
+                    b.Property<string>("FileName")
+                        .IsRequired()
+                        .HasMaxLength(255)
+                        .HasColumnType("character varying(255)");
+
+                    b.Property<long>("SizeBytes")
+                        .HasColumnType("bigint");
+
+                    b.Property<string>("StoredFileName")
+                        .IsRequired()
+                        .HasMaxLength(100)
+                        .HasColumnType("character varying(100)");
+
+                    b.HasKey("Id");
+
+                    b.HasIndex("CommentId");
+
+                    b.HasIndex("StoredFileName")
+                        .IsUnique();
+
+                    b.ToTable("TicketAttachments", (string)null);
+                });
+
+            modelBuilder.Entity("PnvPanel.Domain.Support.TicketComment", b =>
+                {
+                    b.Property<Guid>("Id")
+                        .ValueGeneratedOnAdd()
+                        .HasColumnType("uuid");
+
+                    b.Property<Guid>("AuthorId")
+                        .HasColumnType("uuid");
+
+                    b.Property<string>("Body")
+                        .IsRequired()
+                        .HasMaxLength(4000)
+                        .HasColumnType("character varying(4000)");
+
+                    b.Property<DateTimeOffset>("CreatedAt")
+                        .HasColumnType("timestamp with time zone");
+
+                    b.Property<Guid>("TicketId")
+                        .HasColumnType("uuid");
+
+                    b.HasKey("Id");
+
+                    b.HasIndex("TicketId", "CreatedAt");
+
+                    b.ToTable("TicketComments", (string)null);
+                });
+
            modelBuilder.Entity("PnvPanel.Domain.Telegram.TelegramLinkToken", b =>
                {
                    b.Property<Guid>("Id")