Implement support ticket system with role request and bug report functionalities

- Introduced a new support ticket system allowing users to submit bug reports and role requests. - Implemented endpoints for creating, updating, and managing support tickets, including file attachments. - Enhanced Telegram bot integration to handle role requests directly within the bot, enabling admins to approve or reject requests without accessing the website. - Updated database schema to include support ticket entities and their relationships. - Improved API documentation to reflect new support ticket endpoints and their usage. - Added necessary localization for support ticket features in both Russian and English.
2026-07-14 06:49:05 +03:00
parent 14b64a3140
commit b5630b2685
98 changed files with 4463 additions and 6 deletions
@@ -0,0 +1,82 @@
+using NSubstitute;
+using PnvPanel.Application.Admin.Support;
+using PnvPanel.Application.Common.Interfaces;
+using PnvPanel.Application.Common.Models;
+using PnvPanel.Application.Support;
+using PnvPanel.Application.Tests.TestSupport;
+using PnvPanel.Domain.Support;
+using Xunit;
+
+namespace PnvPanel.Application.Tests.Admin.Support;
+
+public class ApproveRoleRequestCommandHandlerTests
+{
+    private readonly IRoleService _roleService = Substitute.For<IRoleService>();
+    private readonly IRealtimeNotifier _notifier = Substitute.For<IRealtimeNotifier>();
+    private readonly ITelegramNotifier _telegramNotifier = Substitute.For<ITelegramNotifier>();
+
+    [Fact]
+    public async Task Handle_ForNewRoleRequest_CreatesRoleAssignsAndResolves()
+    {
+        using var dbContext = InMemoryDbContextFactory.Create();
+        var userId = Guid.NewGuid();
+        var ticket = SupportTicket.CreateRoleRequestForNewRole(userId, "premium", 10, 5);
+        dbContext.SupportTickets.Add(ticket);
+        await dbContext.SaveChangesAsync(CancellationToken.None);
+
+        var newRoleId = Guid.NewGuid();
+        _roleService.CreateRoleAsync("premium", 10, 5, Arg.Any<CancellationToken>())
+            .Returns(Result.Success(new RoleDto(newRoleId, "premium", 10, 5, false)));
+        _roleService.ChangeUserRoleAsync(userId, newRoleId, Arg.Any<CancellationToken>()).Returns(Result.Success());
+
+        var currentUser = FakeCurrentUser.Authenticated(Guid.NewGuid(), "admin");
+        var handler = new ApproveRoleRequestCommandHandler(dbContext, _roleService, _notifier, _telegramNotifier, currentUser);
+
+        var result = await handler.Handle(new ApproveRoleRequestCommand(ticket.Id), CancellationToken.None);
+
+        Assert.True(result.IsSuccess);
+        Assert.Equal(TicketStatus.Resolved, ticket.Status);
+        await _roleService.Received(1).CreateRoleAsync("premium", 10, 5, Arg.Any<CancellationToken>());
+        await _roleService.Received(1).ChangeUserRoleAsync(userId, newRoleId, Arg.Any<CancellationToken>());
+        await _telegramNotifier.Received(1).NotifyUserAsync(userId, Arg.Any<string>(), Arg.Any<CancellationToken>());
+    }
+
+    [Fact]
+    public async Task Handle_ForExistingRoleRequest_SkipsRoleCreation()
+    {
+        using var dbContext = InMemoryDbContextFactory.Create();
+        var userId = Guid.NewGuid();
+        var roleId = Guid.NewGuid();
+        var ticket = SupportTicket.CreateRoleRequestForExistingRole(userId, roleId);
+        dbContext.SupportTickets.Add(ticket);
+        await dbContext.SaveChangesAsync(CancellationToken.None);
+
+        _roleService.ChangeUserRoleAsync(userId, roleId, Arg.Any<CancellationToken>()).Returns(Result.Success());
+
+        var currentUser = FakeCurrentUser.Authenticated(Guid.NewGuid());
+        var handler = new ApproveRoleRequestCommandHandler(dbContext, _roleService, _notifier, _telegramNotifier, currentUser);
+
+        var result = await handler.Handle(new ApproveRoleRequestCommand(ticket.Id), CancellationToken.None);
+
+        Assert.True(result.IsSuccess);
+        await _roleService.DidNotReceive().CreateRoleAsync(
+            Arg.Any<string>(), Arg.Any<int>(), Arg.Any<int>(), Arg.Any<CancellationToken>());
+    }
+
+    [Fact]
+    public async Task Handle_WhenNotRoleRequestType_ReturnsError()
+    {
+        using var dbContext = InMemoryDbContextFactory.Create();
+        var ticket = SupportTicket.CreateBugReport(Guid.NewGuid());
+        dbContext.SupportTickets.Add(ticket);
+        await dbContext.SaveChangesAsync(CancellationToken.None);
+
+        var currentUser = FakeCurrentUser.Authenticated(Guid.NewGuid());
+        var handler = new ApproveRoleRequestCommandHandler(dbContext, _roleService, _notifier, _telegramNotifier, currentUser);
+
+        var result = await handler.Handle(new ApproveRoleRequestCommand(ticket.Id), CancellationToken.None);
+
+        Assert.False(result.IsSuccess);
+        Assert.Equal(SupportErrors.NotRoleRequest, result.Error);
+    }
+}