- Implemented NotifyAdminsTicketReopenedAsync method in TelegramNotifier to notify admins when a ticket is reopened, including a link to the ticket on the public site.
- Updated ITelegramNotifier interface to include the new notification method.
- Modified ReopenTicketCommandHandler to invoke the new notification method after a ticket is reopened.
- Enhanced unit tests for ReopenTicketCommandHandler to verify the notification functionality.
- Introduced a new support ticket system allowing users to submit bug reports and role requests.
- Implemented endpoints for creating, updating, and managing support tickets, including file attachments.
- Enhanced Telegram bot integration to handle role requests directly within the bot, enabling admins to approve or reject requests without accessing the website.
- Updated database schema to include support ticket entities and their relationships.
- Improved API documentation to reflect new support ticket endpoints and their usage.
- Added necessary localization for support ticket features in both Russian and English.
Leonid Pershin