PnvPanel/backend/src/PnvPanel.Application/Support/CreateRoleRequest/CreateRoleRequestTicketCommandHandler.cs

using Microsoft.EntityFrameworkCore;
using PnvPanel.Application.Auth;
using PnvPanel.Application.Common.Interfaces;
using PnvPanel.Application.Common.Messaging;
using PnvPanel.Application.Common.Models;
using PnvPanel.Domain.Support;

namespace PnvPanel.Application.Support.CreateRoleRequest;

public sealed class CreateRoleRequestTicketCommandHandler(
    IAppDbContext dbContext,
    IRoleService roleService,
    IRealtimeNotifier notifier,
    ITelegramNotifier telegramNotifier,
    ICurrentUser currentUser
) : ICommandHandler<CreateRoleRequestTicketCommand, Result<TicketDetailDto>>
{
    // Совпадает со значением Infrastructure.Identity.RoleNames.Admin — Application не может ссылаться
    // на Infrastructure (направление зависимостей), поэтому системное имя роли продублировано здесь.
    private const string AdminRoleName = "admin";

    public async Task<Result<TicketDetailDto>> Handle(
        CreateRoleRequestTicketCommand command,
        CancellationToken cancellationToken
    )
    {
        if (currentUser.UserId is not { } userId)
            return Result.Failure<TicketDetailDto>(AuthErrors.Unauthorized);

        var hasPending = await dbContext.SupportTickets.AnyAsync(
            t =>
                t.UserId == userId
                && t.Type == TicketType.RoleRequest
                && t.Status == TicketStatus.Open,
            cancellationToken
        );
        if (hasPending)
            return Result.Failure<TicketDetailDto>(SupportErrors.RoleRequestAlreadyPending);

        SupportTicket ticket;
        string? requestedRoleName = null;

        if (command.ExistingRoleId is { } roleId)
        {
            var roles = await roleService.ListRolesAsync(cancellationToken);
            var role = roles.FirstOrDefault(r => r.Id == roleId);
            if (role is null)
                return Result.Failure<TicketDetailDto>(SupportErrors.RoleNotFound);

            if (role.Name.Equals(AdminRoleName, StringComparison.OrdinalIgnoreCase))
                return Result.Failure<TicketDetailDto>(SupportErrors.CannotRequestAdminRole);

            ticket = SupportTicket.CreateRoleRequestForExistingRole(userId, roleId);
            requestedRoleName = role.Name;
        }
        else
        {
            ticket = SupportTicket.CreateRoleRequestForNewRole(
                userId,
                command.NewRoleName!,
                command.NewRoleMaxConfigs!.Value,
                command.NewRoleMaxIpLimit!.Value
            );
        }

        dbContext.SupportTickets.Add(ticket);

        var comment = TicketComment.Create(ticket.Id, userId, command.Justification);
        dbContext.TicketComments.Add(comment);

        var userName = currentUser.UserName ?? userId.ToString();
        var roleDescription =
            requestedRoleName
            ?? $"новая роль «{command.NewRoleName}» (конфигов: {command.NewRoleMaxConfigs}, IP: {command.NewRoleMaxIpLimit})";

        await notifier.NotifyTicketCreatedAsync(
            ticket.Id,
            userId,
            userName,
            ticket.Type,
            cancellationToken
        );
        await telegramNotifier.NotifyAdminsRoleRequestCreatedAsync(
            ticket.Id,
            userName,
            roleDescription,
            command.Justification,
            cancellationToken
        );

        var commentDto = new TicketCommentDto(
            comment.Id,
            userId,
            userName,
            comment.Body,
            comment.CreatedAt,
            []
        );

        var dto = new TicketDetailDto(
            ticket.Id,
            ticket.UserId,
            userName,
            ticket.Type,
            ticket.Status,
            ticket.RequestedRoleId,
            requestedRoleName,
            ticket.ProposedRoleName,
            ticket.ProposedMaxConfigs,
            ticket.ProposedMaxIpLimit,
            ticket.RequestedDays,
            ticket.CreatedAt,
            [commentDto]
        );

        return Result.Success(dto);
    }
}