Leonid Pershin
b5630b2685
- Introduced a new support ticket system allowing users to submit bug reports and role requests. - Implemented endpoints for creating, updating, and managing support tickets, including file attachments. - Enhanced Telegram bot integration to handle role requests directly within the bot, enabling admins to approve or reject requests without accessing the website. - Updated database schema to include support ticket entities and their relationships. - Improved API documentation to reflect new support ticket endpoints and their usage. - Added necessary localization for support ticket features in both Russian and English.
37 lines
2.2 KiB
C#
37 lines
2.2 KiB
C#
using PnvPanel.Application.Common.Models;
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namespace PnvPanel.Application.Support;
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public static class SupportErrors
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{
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public static readonly Error NotFound = Error.NotFound("Support.NotFound", "Тикет не найден.");
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public static readonly Error AttachmentNotFound = Error.NotFound("Support.AttachmentNotFound", "Вложение не найдено.");
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public static readonly Error RoleNotFound = Error.NotFound("Support.RoleNotFound", "Роль не найдена.");
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public static readonly Error CannotRequestAdminRole =
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Error.Forbidden("Support.CannotRequestAdminRole", "Роль администратора нельзя запросить через заявку.");
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public static readonly Error TicketClosed =
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Error.Conflict("Support.TicketClosed", "Тикет закрыт — комментарии больше не принимаются.");
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public static readonly Error NotOpen = Error.Conflict("Support.NotOpen", "Тикет уже обработан.");
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public static readonly Error AlreadyClosed = Error.Conflict("Support.AlreadyClosed", "Тикет уже закрыт.");
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public static readonly Error NotResolved =
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Error.Conflict("Support.NotResolved", "Переоткрыть можно только решённый тикет.");
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public static readonly Error RoleRequestAlreadyPending =
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Error.Conflict("Support.RoleRequestAlreadyPending", "У вас уже есть необработанная заявка на роль.");
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public static readonly Error NotRoleRequest = Error.Validation("Support.NotRoleRequest", "Это не заявка на роль.");
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public static readonly Error TooManyAttachments =
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Error.Validation("Support.TooManyAttachments", $"Слишком много вложений (максимум {TicketAttachmentValidation.MaxAttachments}).");
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public static readonly Error AttachmentTooLarge =
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Error.Validation("Support.AttachmentTooLarge", "Файл превышает лимит 5 МБ.");
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public static readonly Error UnsupportedAttachmentType =
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Error.Validation("Support.UnsupportedAttachmentType", "Поддерживаются только изображения (JPEG/PNG/WEBP/GIF).");
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}
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