PnvPanel/frontend/src/features/support/TicketDetailDialog.tsx

import { useState, type ChangeEvent } from 'react'
import { useMutation, useQuery, useQueryClient } from '@tanstack/react-query'
import { useTranslation } from 'react-i18next'
import { toast } from '@/shared/ui/toast-store'
import { Button } from '@/shared/ui/button'
import { Textarea } from '@/shared/ui/textarea'
import { Input } from '@/shared/ui/input'
import { Dialog, DialogContent, DialogHeader, DialogTitle } from '@/shared/ui/dialog'
import { HttpError } from '@/shared/api/client'
import { TicketStatusBadge } from './TicketStatusBadge'
import { TicketAttachmentImage } from './TicketAttachmentImage'
import { addTicketComment, getTicket, reopenTicket } from './api'

const MAX_FILES = 5

export function TicketDetailDialog({ ticketId, onOpenChange }: { ticketId: string; onOpenChange: (open: boolean) => void }) {
  const { t } = useTranslation()
  const queryClient = useQueryClient()
  const [reply, setReply] = useState('')
  const [files, setFiles] = useState<File[]>([])

  const { data, isLoading } = useQuery({ queryKey: ['ticket', ticketId], queryFn: () => getTicket(ticketId) })

  const invalidate = async () => {
    await queryClient.invalidateQueries({ queryKey: ['ticket', ticketId] })
    await queryClient.invalidateQueries({ queryKey: ['my-tickets'] })
  }

  const replyMutation = useMutation({
    mutationFn: () => addTicketComment(ticketId, reply.trim(), files),
    onSuccess: async () => {
      setReply('')
      setFiles([])
      await invalidate()
    },
    onError: (error) => toast.error(error instanceof HttpError ? error.detail : t('auth.genericError')),
  })

  const reopenMutation = useMutation({
    mutationFn: () => reopenTicket(ticketId),
    onSuccess: async () => {
      toast.success(t('support.reopened'))
      await invalidate()
    },
    onError: () => toast.error(t('auth.genericError')),
  })

  const handleFilesChange = (e: ChangeEvent<HTMLInputElement>) => {
    setFiles(Array.from(e.target.files ?? []).slice(0, MAX_FILES))
  }

  return (
    <Dialog open onOpenChange={onOpenChange}>
      <DialogContent className="max-w-2xl">
        <DialogHeader>
          <DialogTitle className="flex items-center gap-2">
            {data && <TicketStatusBadge status={data.status} />}
            {data && t(`support.type.${data.type}`)}
          </DialogTitle>
        </DialogHeader>

        {isLoading && <p className="text-sm text-muted-foreground">…</p>}

        {data && (
          <div className="flex max-h-[60vh] flex-col gap-4 overflow-y-auto">
            {data.type === 'RoleRequest' && (
              <div className="rounded-md border border-border p-3 text-sm">
                {data.requestedRoleName
                  ? t('support.requestedExistingRole', { role: data.requestedRoleName })
                  : t('support.requestedNewRole', {
                      name: data.proposedRoleName,
                      configs: data.proposedMaxConfigs,
                      ip: data.proposedMaxIpLimit,
                    })}
              </div>
            )}

            <div className="flex flex-col gap-3">
              {data.comments.map((comment) => (
                <div key={comment.id} className="rounded-md border border-border p-3">
                  <div className="mb-1 flex items-center justify-between text-xs text-muted-foreground">
                    <span className="font-medium text-foreground">{comment.authorName}</span>
                    <span>{new Date(comment.createdAt).toLocaleString()}</span>
                  </div>
                  <p className="whitespace-pre-wrap text-sm">{comment.body}</p>
                  {comment.attachments.length > 0 && (
                    <div className="mt-2 flex flex-wrap gap-2">
                      {comment.attachments.map((attachment) => (
                        <TicketAttachmentImage key={attachment.id} attachment={attachment} />
                      ))}
                    </div>
                  )}
                </div>
              ))}
            </div>

            {data.status === 'Resolved' && (
              <Button variant="outline" size="sm" disabled={reopenMutation.isPending} onClick={() => reopenMutation.mutate()}>
                {t('support.reopen')}
              </Button>
            )}

            {data.status !== 'Closed' && (
              <form
                className="flex flex-col gap-2 border-t border-border pt-3"
                onSubmit={(e) => {
                  e.preventDefault()
                  if (reply.trim()) replyMutation.mutate()
                }}
              >
                <Textarea value={reply} onChange={(e) => setReply(e.target.value)} placeholder={t('support.replyPlaceholder')} />
                <Input type="file" accept="image/png,image/jpeg,image/webp,image/gif" multiple onChange={handleFilesChange} />
                <Button type="submit" size="sm" disabled={!reply.trim() || replyMutation.isPending}>
                  {t('support.reply')}
                </Button>
              </form>
            )}
          </div>
        )}
      </DialogContent>
    </Dialog>
  )
}