PnvPanel/frontend/src/routes/admin/support.tsx

import { useState } from 'react'
import { createFileRoute, useNavigate } from '@tanstack/react-router'
import { useQuery } from '@tanstack/react-query'
import { useTranslation } from 'react-i18next'
import { Button } from '@/shared/ui/button'
import { Card, CardContent, CardHeader, CardTitle } from '@/shared/ui/card'
import { Select, SelectContent, SelectItem, SelectTrigger, SelectValue } from '@/shared/ui/select'
import { TicketStatusBadge } from '@/features/support/TicketStatusBadge'
import { AdminTicketDetailDialog } from '@/features/admin/support/AdminTicketDetailDialog'
import { listAllTickets } from '@/features/admin/support/api'
import type { TicketStatus, TicketType } from '@/shared/api/types'

const TYPES: TicketType[] = ['BugReport', 'ExtensionRequest']
const STATUSES: TicketStatus[] = ['Open', 'Resolved', 'Closed']

export const Route = createFileRoute('/admin/support')({
  component: AdminSupportPage,
  // Ссылка из Telegram-уведомления ведёт на этот же роут с ?ticket=<id> — отдельного роута
  // на конкретный тикет нет, он открывается диалогом поверх списка.
  validateSearch: (search: Record<string, unknown>): { ticket?: string } => ({
    ticket: typeof search.ticket === 'string' ? search.ticket : undefined,
  }),
})

const PAGE_SIZE = 20

function AdminSupportPage() {
  const { t } = useTranslation()
  const navigate = useNavigate({ from: Route.fullPath })
  const { ticket: selectedTicketId } = Route.useSearch()
  const [page, setPage] = useState(1)
  const [type, setType] = useState<TicketType | 'all'>('all')
  const [status, setStatus] = useState<TicketStatus | 'all'>('all')

  const typeFilter = type === 'all' ? undefined : type
  const statusFilter = status === 'all' ? undefined : status

  const { data, isLoading, isError, refetch } = useQuery({
    queryKey: ['admin-tickets', page, typeFilter, statusFilter],
    queryFn: () => listAllTickets(typeFilter, statusFilter, page, PAGE_SIZE),
  })

  return (
    <div className="flex flex-col gap-4">
      <div className="flex flex-wrap gap-2">
        <Select
          value={type}
          onValueChange={(v) => {
            setType(v as TicketType | 'all')
            setPage(1)
          }}
        >
          <SelectTrigger className="w-56">
            <SelectValue />
          </SelectTrigger>
          <SelectContent>
            <SelectItem value="all">{t('admin.support.allTypes')}</SelectItem>
            {TYPES.map((ty) => (
              <SelectItem key={ty} value={ty}>
                {t(`support.type.${ty}`)}
              </SelectItem>
            ))}
          </SelectContent>
        </Select>
        <Select
          value={status}
          onValueChange={(v) => {
            setStatus(v as TicketStatus | 'all')
            setPage(1)
          }}
        >
          <SelectTrigger className="w-48">
            <SelectValue />
          </SelectTrigger>
          <SelectContent>
            <SelectItem value="all">{t('admin.support.allStatuses')}</SelectItem>
            {STATUSES.map((st) => (
              <SelectItem key={st} value={st}>
                {t(`support.status.${st}`)}
              </SelectItem>
            ))}
          </SelectContent>
        </Select>
      </div>

      {isLoading && <p className="text-sm text-muted-foreground">…</p>}

      {isError && (
        <div className="flex items-center gap-2">
          <p className="text-sm text-muted-foreground">{t('auth.genericError')}</p>
          <Button variant="outline" size="sm" onClick={() => void refetch()}>
            {t('activation.retry')}
          </Button>
        </div>
      )}

      {data?.items.length === 0 && <p className="text-sm text-muted-foreground">{t('admin.support.empty')}</p>}

      {data && data.items.length > 0 && (
        <div className="flex flex-col gap-3">
          {data.items.map((ticket) => (
            <Card key={ticket.id} className="cursor-pointer" onClick={() => navigate({ search: { ticket: ticket.id } })}>
              <CardHeader className="flex-row items-center justify-between gap-2">
                <CardTitle className="text-base">
                  {ticket.userName} — {t(`support.type.${ticket.type}`)}
                </CardTitle>
                <TicketStatusBadge status={ticket.status} />
              </CardHeader>
              <CardContent className="flex flex-col gap-1">
                {ticket.messagePreview && <p className="truncate text-xs text-muted-foreground">{ticket.messagePreview}</p>}
                <p className="text-xs text-muted-foreground">
                  {t('support.lastActivity', { date: new Date(ticket.lastActivityAt).toLocaleString() })}
                </p>
              </CardContent>
            </Card>
          ))}
        </div>
      )}

      {data && data.total > PAGE_SIZE && (
        <div className="flex justify-end gap-2 text-sm">
          <Button variant="outline" size="sm" disabled={page <= 1} onClick={() => setPage((p) => p - 1)}>
            {t('admin.prev')}
          </Button>
          <Button variant="outline" size="sm" disabled={page * PAGE_SIZE >= data.total} onClick={() => setPage((p) => p + 1)}>
            {t('admin.next')}
          </Button>
        </div>
      )}

      {selectedTicketId && (
        <AdminTicketDetailDialog ticketId={selectedTicketId} onOpenChange={(open) => !open && navigate({ search: {} })} />
      )}
    </div>
  )
}